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tv   CBS Evening News With Katie Couric  CBS  February 3, 2010 7:00pm-7:30pm EST

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sticky accelerateors. but will the fix actually work? and are they even sure what caused the problem? dean reynolds begins tonight's coverage. >> reporter: as dealerships began installing the part toyota says will remedy its pedal problems, the government and automaker deepened their disagreement on the scope and cause of the malfunction and added to customer confusion in the process. first at a congressional hear the transportation secretary bluntly told anyone who owns a it to... >> stop driving it, take it to the toyota dealer because they believe they have the fix for it. >> reporter: but minutes later, he backtracked. >> what i said? there was obviously a misstatement. i'm... what i meant to say and what i thought i said was if you own one of these cars or if you're in doubt, take it to the dealer and they're going to fix it. >> reporter: toyota raced to acknowledge lahood's clarification, but worried customers were already flooding toyota switch boards. >>d you buy the vehicle here with us? >> it creates a lot of confusion
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and it's a a real issue because consumers have legitimate concerns and need straight answers. >> reporter: like the one from service manager brian coster of grossinger toyota of chicago. are you confident this little guy here is going to fix the problem? >> 1200%, toyota is confident in the repair, so is the government. >> reporter: called a shim, this stainless steel reinforce system supposed to eliminate friction that toyota says is causing its pedals to stick. floor mats jammed under the pedal is a second cause. but government statistics point to a third, the on board electronics. in 2002, toyota switched from a mechanical system linking the driver's foot pedal to tengen and replaced it with a system using electronic signals governed by computer sensors and microprocessors. but almost immediately complaints of sudden unexplained acceleration in toyota's increased, nearly quadrupled in the camry and now there's word of faulty brakes-- run by electronics as well-- in the new prius.
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and unexplained acceleration in toyota's pickup. two congressional committees and the national traffic safety administration are looking at the electronicings issue even though toyota insists it's not a problem. now, secretary lahood says his department will continue to hold toyota's feet to the fire. it's a point he intends to make in a conference with the chairman of toyota in the next couple of days. katie? >> couric: dean reynolds reporting from chicago tonight. thanks, dean. now take a look at what happened to toyota's stock today after lahood's misstatement. shares fell more than 6% before he clarified it. meanwhile, as toyota struggles to repair millions of cars and its reputation, anthony mason tells us its competitors see an opening. >> reporter: toyota's troubles could be just what detroit's been waiting for: a turning point. for years, american automakers have been eating the japanese now, as toyotas are being pulled off the road and into the shop,
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g.m., ford, and chrysler may have a chance to turn the sales race around. >> the detroit big three absolutely have an opportunity to gain some market share here. >> reporter: toyota's u.s. sales not only slid to a ten-year low last month, a new survey by kelly blue book finds more than 20% of those who said they were considering a toyota prior to recall now say they're no longer considering the brand for their next vehicle. kelly also dropped the book value of the recalled cars by between $300 and $500 a piece. industry analyst rebecca lynnland believes the brand is not irreparably damaged. >> but it certainly opens up the field far more when you have the number one player globally and suddenly they're sitting on the bench just at a time when the market is starting to gain momentum. >> reporter: in more than 50 years of operating in the u.s., toyota built its reputation on quality and reliability.
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their success always attributed to the toyota way of making things well. >> there's a phrase in japanese. >> reporter: benjamin cole worked in public relations for noit tokyo. >> toyota even paints under the fabric in the trunk that no one sees. >> reporter: that attention to detail has kept toyota at the top of j.d. power's quality ratings, but the american automakers have been catching up. >> actually, g.m. and ford are building very solid products and i think the gap that used to be between toyota at the top of quality and g.m. and ford in our studies, we've seen that gap narrow considerably over the last few years. >> reporter: toyota has spent decades building customer loyalty. it's not clear just how badly that's been damaged. but detroit needed some kind of a break after going through bankruptcy and toyota may have just given it to them. katie? >> couric: that one analyst you spoke with, anthony, said she did not believe toyota's reputation has been irreparably
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damaged. does anyone else you talked to think it might be? >> no, but the longer those this goes on the more damaging it is and, toyota, in fact, is giving its dealers up to $75,000 apiece right now to spend on trying to win back customer confidence. >> couric: they just want this to go away, i'm sure. anthony mason, thank you so much. one company that was on the brink of collapse until you bailed it out is a.i.g. tonight, there's a big uproar over news that the insurance giant plans to pay some of its employees new bonuses totaling $100 million before taxpayers are fully repaired. chip reid tells us neither congress nor the white house is happy about it, but they can't stop it. >> reporter: washington may be deeply divided along party lines but there's one thing democrats and republicans agree on, that it's an outrage for a.i.g.'s financial products division to get another round of huge bonuses. >> the very division that brought us down, brought our economy down. >> the american taxpayers have every right to be angry about these bonuses. >> reporter: the $100 million is
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divided among just 250 employees. that's an average bonus of $400,000. that for a company that received $182 billion in taxpayer bailouts. in its defense, a.i.g. says employees voluntarily gave up an additional $20 million and in a statement says "we believe this allows us to largely put this matter behind us." try telling that to angry members of congress. >> a.i.g. wouldn't even exist except for the taxpayers' help. >> reporter: but senator grassley saves much of his ire for the obama administration. >> a.i.g. has taxpayers over the barrel. it seems to me the obama administration has been outmaneuvered. >> reporter: treasury secretary tim geithner agreed today the bonuses are outrageous, but that didn't satisfy texas republican kevin brady. >> the administration's handling of a.i.g. is... resembles the keystone cops. it would be funny if it wasn't leaving taxpayers crying. >> reporter: the
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administration's so-called pay czar says that while the bonuses are highly objectionable, there's nothing he can do to stop them. >> they've got a legally binding contract that they entered into two or three years ago. they're entitled to that money under the law. >> reporter: the white house says the president is frustrated and angry over the bonuses but aside from trying to shame a.i.g. employees into giving some of the moneyback, they say there's little even he can do about it. katie? >> couric: chip reid. chip, thanks very much. turning now to haiti, ten americans remain in custody there tonight accused of trying to take 33 haitian children out of the country without the prop paperwork. secretary of state hillary clinton said today u.s. and haitian authorities are working to resolve the case but added it was unfortunate whatever the motivation that this group of americans took matters into their own hands and did not follow proper procedures. bill whitaker is following the story in port-au-prince. >> we're just hopeful. >> reporter: all ten americans now have met with the haitian judge who's deciding whether to
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try them for allegedly kidnapping 33 haitian children to sneak out of the country. >> we're definitely by no means trafficers. >> reporter: the americans' attorney tells cbs news he has evidence the baptist group was a nonprofit in good standing in idaho and, he says, they made proper arrangements to take the orphans to the dominican republic before the earthquake. >> they had the actual paper but the person that had it was waiting for them in the other side of the border. >> reporter: but cbs news discovered earlier this week at least 20 of the children weren't orphans at all. their parents signed them away, convinced the americans would give their children a better life. cbs news also has learned the americans contacted at least two orphanages here in port-au-prince after the quake. the director of this one turned them away and warned what they were doing was wrong. >> they were looking for 100 orphans to take to the d.r., the dominican republic. they had no paperwork, they had no authorization from the haitian government, e u.s. government, anybody else involved. they were just taking kids.
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this fits right into what i would classify as child trafficking. >> reporter: the case has sent shock waves through the haitian government which immediately shut down the adoption pipeline. the ripple effect? a logjam at the u.s. embassy with dozens of families like the myers from wilmington, ohio. they have all the proper papers, followed all the rules but now can't leave haiti. are people inside frustrated? >> oh, yes, very. there is a group that has been in there for a week camping out in the corner by the television. >> reporter: dr. jane aaronson, an international adoption expert who was in haiti last week, says the haitian government's reaction is understandable but the child can suffer if the system united families grinds on too long. >> if you don't have a law that protects that whole system you end up with a situation where the child is not served properly. >> reporter: late today, an attorney for the jailed americans said a decision on their fate could come as soon as tomorrow. all tren expected in court for a
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hearing at 10:00 a.m. katie? >> couric: bill whitaker reporting from port-au-prince, haiti, tonight. in pakistan today, three american soldiers were killed and two others wounded by a roadside bomb in the northwest part of the country near the afghan border. the taliban claimed responsibility for the attack which also killed three pakistani girls at a nearby school. the americans were in pakistan to train a paramilitary force. lara logan, our chief foreign affairs correspondent, is in washington tonight and, lara, this is not the first time american soldiers have been killed in pakistan. >> reporter: that's right, katie. in fact, since 9/11, 12 american servicemen have died in pakistan. but these are the first special operations soldiers who were part of the security cooperation agreement between the u.s. and pakistan who have actually been killed in what was really a devastating attack. the scenes, the images from the scene are quiteatc and they show the rubble and the devastation and also some of the
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wounded. there were three young pakistani girls killed and a pakistani soldier. the u.s. soldiers who were there were actually civil affairs soldiers whose mission is primarily humanitarian. that's what they do there. katie? >> couric: and what is the primary mission of all u.s. troops in pakistan, lara? >> well, in this particular case it's a training mission and u.s. officials are quick to point out that it's at the request of the pakistani government and it's not a war fighting mission. but it does include things like teaching the pakistani military to use weapons and equipment supplied by the u.s. military to them, katie. >> couric: lara logan in washington, thank you, lara. and coming up next here on the "cbs evening news," a team with one goal: keeping the super bowl safe.
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>> couric: it's not just the saints and colts who are training for the super bowl in miami, an army of federal and local security officers are also preparing for every possible scenario. a mission all the more urgent after u.s. intelligence officials said they expect al qaeda to try to attack the united states again in the next few months. justice correspondent bob orr got a look at the security game plan. >> reporter: with speed and
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precision, an airborne swat team closes in on twin targets. >> move! move! >> reporter: a suspicious airplane and car. >> don't move! look at me, sir! >> reporter: working side by side, federal agents and miami-dade police officers finish the takedown. >> we are clear! >> reporter: days before this super bowl, this training has taken on an added urgency as security forces prepare for a possible attack. across south florida, coast guard fast boats are patrolling the waterfront. homeland security choppers and military fighters are scanning some 50 miles of coastline. on game day, they'll enforce a 30-mile no-fly bubble around sun life stadium. but most security will be found here on the ground. 64 different agencies-- more than a thousand officers-- and a range of hardware from armed vehicles to bomb dogs and radiation officers. homeland security secretary janet napolitano says there is no credible threat against the super bowl. but it's an obvious target and the recent attempted bombing of
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northwest flight 253 is a warning that al qaeda is intent on hitting the u.s. >> al qaeda is a persistent threat and there are individuals actually within the united states who adhere to those beliefs to the point of violence. >> reporter: officials are most worried about explosives, so dozens of canine teams will sweep the stadium with a.t.f. bomb techs and robots on high alert. and the greatest threat is posed by the so-called lone wolf, an individual carrying a small concealed bomb. >> it's the hardest one to defend against. lone wolf, somebody who's operating by themselves. >> reporter: the f.b.i.'s john gillies runs the security operation from the command center where more than 100 agents are tracking leads and using high tech tools like this magic cyber wall. >> this is a real bridge. >> reporter: this virtual database contains 360-degree images of bridges, waterways and major roads, plus pictures of building interiors, critical
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information if police need to launch a rescue operation or mass evacuation. >> stairwells, doors, windows, understanding this prior to response, prior to entry gives them a tactical advantage. >> reporter: no one here is expecting trouble. but officials say heading into sunday they're confident they're ready for anything. to give you an idea of just how concerned officials are about hidden explosives, you can bring your camera to the game, but not the camera case. katie? >> couric: bob orr in miami tonight. thank you, bob. security in the skies was the subject of a cbs news investigation on monday. armen keteyian uncovered a history of complaints about hostile work environments by federal air marshals at two-thirds of their field offices. today, house oversight committee chairman adoll us if towns called on homeland security officials to investigate what he calls these disturbing allegations. coming up next, protecting america's children from abuse. do you want to try
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>> couric: a federal study out today found more than half a million american children suffer physical, sexual, or emotional abuse every year. but that's actually down from nearly three quarters of a million back in the early '90s. cynthia bowers looks tonight at why those numbers are dropping. >> reporter: once a week every week 19-year-old single parent antoinette franklin gets counseling to help her learn to be a better mom to
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three-month-old aimee ya. >> it helps you so you won't get frustrated and want to lead to the abuse, mentally, physically, or anything. >> reporter: programs such as this one at chicago's near north health service may play a roll at dramatically reducing child abuse from 1993 to 2005. the federal study found a 38% decline in child sex abuse, a 27% decrease in emotional abuse, and a 15% drop in physical abuse. child advocate david finkelhor credits what he calls a troop surge in the war on child abuse there the '90s. >> there were lots of new child protection workers, there were new law enforcement agents, there were specialized domestic violence intervention groups. there were prosecutors who were detailed to prosecute child molesters. >> reporter: add to that a barrage of public service announcements that further heightened awareness. >> do you know me? >> i'm a survivor. >> reporter: while child abuse
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experts celebrate the success, they caution. this report was done during relatively prosperous times in this country and recessions tend to trigger more family stress and cutbacks in the very programs that provide critical support. >> it would be easy during these economic times to forget that that must be a continuing investment and that it's not over. >> reporter: antoinette says thanks to the help she's getting she plans to get a nursing degree. >> i'm trying to give my baby what i couldn't have. >> financial, emotional, and physical security. cynthia bowers, cbs news, chicago. >> couric: and coming up next, the american spirit. breathe right, the small strip that gives you... big nighttime breathing relief... introduces-- drum roll please-- new breathe right extra. the only strip with an extra spring-like band, it's 50% stronger for congested noses that need extra help in opening nasal passages...
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for exceptional dryness. so you stay incredibly comfortable no matter where your day takes you. stay dry. stay cool. with thermocontrol™ only from stayfree®. hes tha t's thwhaent' it comedy c s guhiy lawaris so n i stsepo ia(cnm an o is me urfew? guhiy lawaris evwierll m nakeveer so n i stsepo ia(cnm an o is me mak e gain.? guhiy lawaris i' wd hehan d i'itd so n i stsepo ia(cnm an o is me had wiitth tburn. guhiy lawaris
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d thatan'sd wthheatn 'si w24idh4 hr... my asendns mey se n noun(acenr)no tunhece #r)1t aci d readuciced helast ed ecade my asendns mey se is n toun ttreao rtburn my asendns mey se r.® 24hr.n my asendns mey se n yowhu'even hyoeawirtthbu hrnu >> couric: we end tonight with the story of a man who has a singular focus: helping fellow veterans see. barry petersen now with tonight's edition of "the american spirit." >> reporter: he is on his feet or on the go eight hours a day. and 76-year-old monte hoe's bedside manner gets instant results. >> that ought to feel better. >> it feels better. >> i'll check them for scratches. >> reporter: frank makes weekly
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rounds at the denver rhett rance affairs medical center. >> anybody like to have their glasses adjusted or repaird? >> reporter: the only vol twer a fee. >> i can't work for nothing so i charge a hand shake and a smile. >> can't beat that. >> he should be paid at least a hug, too. >> thank you. >> there you go, joe. >> keep up the good work. >> reporter: frank's cart is like an optician's office on wheels, beginning with a couple of hundred spare frames. absent-mindedness keeps him in supplies. glasses forgotten on frontier airlines flights are picked up by frank. >> the guys will appreciate these. >> reporter: who takes them home to sort and clean. he can tighten loose screws or nose pads, clean glasses and even replace frames with this vintage frying pan filled with talcum powder and salt. with a click for each patient, it's
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21,500 served in a decade of helping satisfied customers like vietnam veteran gene i don't know. >> if we had more like that in this world, we'd have a better world. >> reporter: frank saw combat on the u.s.s. "fechteler" during the korean war. it instilled a commitment to fellow veterans that moves him to tears. >> i just don't know how to say no when a guy needs me. >> reporter: i can't tell if you're more of a veteran or a good friend. >> both. >> reporter: frank served his country with honor and every wreak he takes pride in serving it again. >> there you go. >> reporter: by ary petersen, cbs news, denver. >> couric: and that's the "cbs evening news." i'm katie couric. thanks for watching. see you tomorrow.
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ellen. simon. the first video of the "american idol" judges. this is "entertainment tonight." >> ellen hugging simon. the judges all smiles for the group's first photos. is there trouble behind the scenes? >> he's actually meaner than i thought. inside the ultimate grammy photo shoot and grammy winner patti austin reveals new secrets from "we are the world." and michael jackson's lost moonwalk. then, is michael's doctor about to turn himself in? "the latest news." why the jackson family is upset. did elizabeth edwards harass andrew young's wife? >> tormented the daylights out of me. and was elizabeth punched?


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